Privacy Policy

Thank you for visiting our website. We value your privacy and are committed to using your information responsibly. This privacy policy outlines how we collect, use, and protect the data you provide during your interactions with us. By using our website, you agree to the terms of this policy.

Information Collection

1. Surveys: If you participate in a survey, we collect any information you voluntarily provide, including personal identification/contact details.

2. Email Correspondence: When you send us an email, we collect your email address, the contents of the email, and any personal identification/contact information you provide.

3. Feedback Forms: If you submit feedback through our forms, we collect your comments and any associated personal identification/contact information.

4. Newsletter/RSS feed: If you subscribe to our newsletter or RSS feed, we collect your email address, first name, last name, and timestamp.

5. Sellers, Lessors, Buyers, and Lessees Forms: If you complete the online form to sell, lease, buy or become a lessee, we collect your name, email, phone number, permit number, county, and any other personal identification/contact information you provide.

6. Permit Holder list: If you complete an application to transfer sale/lease or an application to amend, we collect the entity name, number, county, and permit number.

Data Usage

1. Personalization: We use your information to tailor your experience and provide better responses to your individual needs.

2. Website Improvement: Feedback from users like you helps us enhance our website offerings continually.

3. Customer Service: Your information enables us to respond effectively to your customer service requests.

4. Emergency Notifications: We may notify you in case of emergencies.

5. Legal Compliance: We release information when required by law or to protect rights and safety.

6. Usage Insights: Automatically collected data helps us improve our web services.

7. Public Records: Certain submissions containing an Entity Name may be posted on our site as public records. Additionally, the information collected during submissions of sellers, lessors, buyers, and lessees will be posted as public record on our website. All information available through the site is a public record.

Data Protection

The Edwards Aquifer Authority does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Trusted third parties may assist us in operating the website, but they must agree to keep your information confidential. We may analyze our site logs to continually improve the value of the materials available on our site. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that browse the site.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Transparency and Trust

We are committed to transparency and protecting your data. If you have any questions or concerns, please contact us via the contact form or at 210-222-2204.